At Elite Ice Analytics, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data, and how you can manage your information.

1. Information We Collect
We collect the following types of personal information:

• Names: Used to identify you and personalize your experience.

• Emails: To send you confirmations, session details, and customer service-related communications.

• Payment Information: Used to process payments for booked sessions.

• Session Booking Details: To manage and fulfill your session bookings.

2. How We Collect Information
We collect personal information through the following methods:

• Forms: When you fill out any forms on our website (e.g., contact forms, booking forms).

• Account Registrations: When you sign up for an account on our website.

• Cookies: We use cookies to improve your experience and track usage of the website.

• Payments: When you provide payment details for booking sessions.

3. How We Use Your Information
The information we collect is used solely for the following purposes:

• To Process Bookings: To manage and confirm your session bookings.

• To Send Email Confirmations: To confirm your session details and any follow-up communications.

• To Provide Coaching and Customer Service: To deliver the services you have requested and provide customer support.

4. Do We Share Your Information?
No, we do not share, sell, or rent your personal information to third parties.

5. How We Protect Your Information
We utilize standard security measures provided by Wix, our hosting platform, to protect your personal information. All payment transactions are processed securely.

6. Cookies and Tracking Technologies
We use cookies to enhance user experience on our site, analyze website traffic, and remember user preferences. By using our website, you consent to the use of cookies.

7. Managing Your Personal Information
You can update or delete your personal information via your user dashboard. If you need assistance in deleting your information or accessing your data, please contact us directly, and we will assist you.

8. Compliance with Data Protection Laws
We comply with all applicable data protection laws within Canada, including those set out by the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws in Ontario.

9. Age Restrictions
Anyone can sign up for our services. However, individuals under the age of consent must have a parent or legal guardian sign off on virtual meetings before they can be held.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

11. Contact Us
If you have any questions about this Privacy Policy or need further information, please contact us at: admin@eliteiceanalytics.ca